Policy

Rental Conditions:

1. All prices quoted are true on the time issued.

2. The prices quoted are including the fees of labors, transportation (return within Klang Valley), customs, duty and tax.

3. Delivery time is 30 minutes to 1 hour before the event.

4.The management reserves the rights to withdraw the products with no compensation if the inflatable is located at rocky or uneven land; and high temperature area.

5. Management are not responsible to any injuries, death or equivalent occasion when the event held.

Cancellation and Refund Policy (Rental)

1. Up to 48 Hours : 10% of payment will be forfeited. However we are giving an option to change dates.

2. 24 to 48 Hours : 50% of payment will be forfeited. However we are giving an option to change dates.

3. 0 to 24 hours : No cancellation.

Return Policy

1. Rental : No return of goods will be considered.

2. Sales : 80% refund if the physical product is not the same as picture shown.

If you have any questions regarding your order, please feel free to contact us at: 03-91318227 or enquiry@dj-events.com